Client User Administrators (CUAs) and Organisation Group Administrators (OGAs) have the time-saving ability to set and/or update organisation groups for multiple standard users at one time.

1. Click Manage Users from the My Quick Links section on the Iron Mountain Connect homepage. The User Management screen opens.
2. Follow the steps in Searching for Existing Users to bring up a list that includes the users for whom you need to set or change the organisation group.
3. Click the tick boxes to select the users.
4. Click the Action button and select Organisation Group Access. The Manage Organisation Group Access screen opens.
5. Select the organisation group and click Confirm>.
   NOTE: Create organisation groups from within Records Management | Administration | Manage Organisation Groups.
6. Confirm the organisation group change for the selected users and click Submit Request.
7. A message displays indicating that the confirmation details will be emailed to you. Click OK.
8. After the organisation group is updated, you receive a system-generated email confirmation from Iron Mountain Connect Records Management.
   NOTE: You cannot user multi-user edit functionality to update Client User Administrators (CUAs) and Organisation Group Administrators (OGAs).